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★★★★★4.7171 reviewsGoogle reviews for the practice associated with Dr. Ben Wilson. Reviews describe the practice and may mention other providers at this location.View all Google reviews at this practice
I cannot say enough about how amazing Woolfson is! I had LASIK done today and the staff was so kind, caring, and accommodating. Each prior appointment, I was treated how patients should be treated at any institute. If I could come here for routine eye care, I would. If you have been debating where to have surgery done, I cannot recommend Woolfson enough! I also want to brag on how amazing Tarah and Dr. Todd is. They want nothing more than for patients to feel seen, heard, and cared for. Thank you Dr. Woolfson and staff.
I made a huge mistake getting lasik surgery. My lasik procedure was about a year and a half ago. I had near sightedness, at a lens magnification of -6.5. That's pretty high for lasik, but on recommendation from my eye doctor, I came to woolfson eye institute. My eye doctor mentioned that there's a low percentage chance of developing some temporary additional glare. I was never told by anyone that I would potentially suffer long-term glare issues, or that I could have large permanent floaters, and constant light balance problems, and focal distortions. A simple google search will reveal many of these types of post-lasik issues in other frustrated patients. My eyes focus slower now. Light changes are slower. High contrast situations are challenging, looking at phone and TV screens is challenging, driving at night is challenging. My eyes struggle to settle on the focal plane. Things can look hazy and my focus seems to be wobbling forward and back between focal areas. It can be hard just to hold an object in sustained, clear focus. I have a large, opaque floater in my left eye that dominates my focal line, so reading sucks now. And that's just the darkest floater. My whole field of vision looks like palm fronds waving if I look from left to right and back. This might be the biggest regret of my life. So let me tell you: if you don't absolutely have to do lasik, don't do it. I would definitely rather not have 20/20 vision than have the host of other issues that I have now. Also, when I came in for my issues shortly after the procedure, they blamed it on dry eye and sent me on my way. This place sucks. It's very clear to me now why they pressure their patients so hard for the positive reviews. I took my time to review and I waited to see if things got better and they just haven't. Just leave your eyes alone.
Response from the ownerWe’re sorry to hear about the concerns with your vision and would appreciate the opportunity to help. Please email us at feedback@woolfsoneye.com, with your contact information so we can connect with you directly. We’d be happy to schedule an appointment for a thorough evaluation and discuss the best next steps. Thank you.There is so many great things that I can say about my appointment at Woolfson Eye Asheville! Dr. Todd and her entire staff are great and filled with knowledge. LASIK SX is the way to go. My vision was 20/200 and after LASIK SX it is now 20/15. It's one of the closest things to a miracle when it comes to vision.
Response from the ownerThank you for your kind review of Woolfson Eye Institute! We are always gratified to hear of positive experiences.Left a LASIK consultation with Dr. Todd after being repeatedly pressured to share my appointment with another patient despite clearly declining. When I chose to leave, she followed me into the hallway continuing to push the consult and stating I was a candidate for surgery. I did not feel my boundaries were respected and chose to seek care elsewhere.
Response from the ownerWe're sorry to hear of your experience. A member of our team will be reaching out to you soon.Best thing I ever spent my money on. I 100% recommend 👌🏽
Response from the ownerGreat to hear! Thank you so much for taking the time to leave your 5-star review. Thanks!Need appointment with Dr Woolfson himself to discuss a procedure done by one of his doctors.
Response from the ownerHello. We would like to get more information in hopes of resolving any concerns. Please feel free to call our office at your convenience or email us at feedback@woolfsoneye.com. Thank you.Kristie is FABULOUS- couldn't say more how helpful she was!!
Response from the ownerThank you for your review. We are passionate about providing excellent eye care at Woolfson Eye Institute. Thank you.I had a wonderful experience with Woolfson Eye. The staff was very friendly and gave me life-changing advice! I'm thankful and highly recommend Woolfson Eye!
Response from the ownerThank you so much for your recommendation to others! And thank you for your exceptional review of our team at WEI. Thanks!Dr. Woolfson does fantastic work and goes the extra mile to make sure that his patients are well supported before, during and after the procedure. Dr. Todd and the wonderful ladies in the Asheville office make sure you feel welcome and cared for. Nothing stuffy or intimidating about visiting this office. Just decent folk who provide excellent service in a clean environment.
Response from the ownerThank you for your kind review of Woolfson Eye Institute! We are always gratified to hear of positive experiences.Scheduling was a little wonky but the experience with the doctors (including Dr. Woolfson) and the procedure was GREAT.
Response from the ownerThanks for your review. We love creating a great experience at Woolfson Eye Institute.
